Experience Power of Lexus: Performance, Precision, Innovation
Lexus was ranked among the more reliable brands and ES was named the most reliable Lexus model according to the latest Consumer Report research reports. As per the ranking Lexus earned an average reliability score of 77 with eight of its models at above-average ratings.
As the best-selling model among the impressive Lexus sedans, the ES has come to define the very essence of what a luxury sedan should be. The Lexus ES established a unique and important position in the luxury sedan segment with its elegant styling, extraordinary quality, and Lexus' best-in-class service when it was introduced in 1989. More than 1.7 million units have been sold globally over the past 25 years.
Consumer Reports Annual Auto Reliability Survey predicts the reliability of 2017 model-year brands and individual vehicles based on survey responses from its subscribers based on responses from their 500,000 subscribers who have purchased or leased more than 640,000 new vehicles since the year 2000.
Since inception Lexus has dared to be different, dedicated to craftsmanship, and consistently looked forward, focusing on advanced sustainable-technology.
Mohamed Naser Al Sayer continues to focus on strategies for trusted customer service and better satisfaction putting zero complaints as their mission. To accomplish this mission they have put in place several facilities like – increase “Musada Service” for roadside assistance, increase number of replacement cars, maintain the best facility standards and improving customer service.
Since its debut in 1989, Lexus has earned a worldwide reputation for high-quality products and exemplary customer service. Lexus is the hybrid leader among luxury brands, offering hybrids that provide the best in innovative technology and premier luxury. The evolution of Lexus is reflected in the progressive designs of its new vehicles. The signature spindle grille, dynamic light treatments, and sculptured lines create a distinctive look of luxury for Lexus.